It’s one thing to receive a negative review score on an app, or even a negative rating on a review of your product on the App Store.
But what if the negative review is based on your own actions?
That’s what we’re seeing with the Apple Education Savings Account.
According to App Annie, the average negative review for an app is a score of 0.3, compared to 0.5 for the average positive review.
And that’s just one of the reasons why some Apple users are getting negative reviews on their education savings accounts.
In a post published on Thursday, App Annie explained that the app store review score “is based on a number of factors, including the overall app review score, the type of reviews submitted, and the app’s overall user rating.”
Apple’s App Store review scores are also influenced by “what your user has already said about the app and/or product on their own social networks.”
That includes comments on reviews, reviews of other apps, and reviews of third-party apps.
The post explained that negative reviews are “a common issue on Apple’s app store, where the review scores often reflect the negative opinions of app developers and reviewers.”
App Annie went on to say that the company was “working hard to fix” this problem, and that the average score for positive reviews of the Education Savings account is 0.8.
We reached out to Apple for comment, and have not yet heard back.
But it seems like the company is addressing the issue, and may be making some tweaks to its review score system.
In the meantime, we’ll keep you updated on this developing story.